CORONA VIRUS STATUS UPDATE
We are OPEN every working weekday
Normal service resumed – Monday to Friday 9.00 am to 5.30 pm
We are happy to announce that from Monday 29th June we will be back to operating as usual. For customers who collect their mail we ask you for your patience and to observe the social distancing guidelines we have put in place.
We will also now be accepting cash payments for all non-account customers, and would ask you to settle any IOU’s incurred during the crisis that are outstanding.
Planning to collect your mail in person?
We have introduced a stringent hygiene system for visitors to our offices. Please ring the doorbell and wait for us to attend to you. Please note for hygiene reasons we will not be accepting cash payments during this period and will issue an IOU for all amounts under £5.00. For amounts over £5.00 we will require a contactless payment.
If you need your mail but would rather not travel, we are offering to forward your mail to you or scan and email it to you. If this is of interest call us during our revised working hours on 020 7419 5000 or email us at email@example.com with your instructions.
If you have received a Service Renewal Invoice from us – please pay it today.
If you have received an invoice from us it is important that you pay this promptly. During this difficult time, as an essential industry, we are continuing to provide a full service to all our customers. Continuity of your postal service is always important but especially at the beginning of a new tax year, so please help us to help you by allowing us to have our full focus on processing your mail and not credit control by paying your Service Renewal Invoice promptly.
In order to minimise the overall exposure time of our staff and others whilst travelling we will still be operating a reduced staff rotor for the foreseeable future. Should you wish to telephone during these times or email us at any time we’d be delighted to hear from you and will respond to emails as quickly as possible.
Please remember that we’ve been in business since 1924 and have remained in operation throughout the blitz, smog, strikes, 3 day week, floods and all the rest, so you know can rely on British Monomarks to be staying calm and carrying on throughout anything the Corona virus crisis continues to throw at us.