Telephone Call Answering Services

Professional Call Answering

Our professional telephone answering service provides you with a unique 0207 telephone number for your business. Your number is set up at no extra cost and your calls are answered 5 days per week – 9.00am to 5.30pm, during which time messages taken can be instantly relayed to you via email, SMS, fax or call. Our sophisticated Call Patching option allows seamless, temporary or permanent call diversion to UK or International numbers – landline or mobile.

For business or personal use our Telephone Call Answering Service leaves you free to get on with your busy home or business life.

Established, reliable and cost effectives mail handling solutions

• Lowest Prices
• Absolutely No Setup Fees
• Setup and Start Using Today
• No Limits On Calls received
• On duty business weekdays 9.00 – 5.30
• Telephone messages relayed instantly

• Prestige 0207 Central London Number
• Use number for all your marketing needs
• Permanently Manned Reception Desk
• Competition Busting Call Handling Rates
• Simple Online Sign Up Process

We have been in business for 90 years – since 1925

• Our service charges are often significantly less than our competitors.

• We do not charge to set up your service and our call handling costs are often significantly less than our competitors. An 0207 number is provided to you as standard – not as an expensive additional option.

• We provide professional Call Answering & Mailing Services to thousands of individuals, businesses and organisations in the UK, Europe and across the world.

• Our friendly and engaging staff are highly trained and experienced in all aspects of call handling for business or personal communications.

• Our offices are conveniently located in Holborn – the heart of the city, within easy access of the tube and bus networks.

Create An Instant, Central London Presence – literally overnight!

Impress your clients and colleagues with professional call answering via our experienced PA’s who handle all your calls professionally and efficiently. A premium 0207 London telephone number answered by friendly and efficient virtual London PA for your calls and messages.

Fair & Simple Pricing

We keep pricing simple and fair with a clear plan pricing structure and fair call handling charges too. There are no complicated tarifs or limits on calls received. We offer affordable 3, 6 and 12 month plan options.

Professional. Confidential. Discreet.

Our Virtual PA Call Answering Service is totally discreet. It offers the perfect, cost effective way to present your new or growing business in a the best possible light, giving you the appearance of an established Central London operation – without the enormous increase in overhead!

FAQ’s – Questions we are often asked

Simply click on the + symbols next to headings below for an answer.

Why should I choose British Monomarks?

We are London’s longest established independent mail and call handling services provider. We have been in business since 1925 – that’s 90 years of continuous service and have been at our Holborn WC1 address since the early 1970’s. We pride ourselves in the quality of our services, the depth of our experience and our reputation.

How do I sign up?

You can sign up online by CLICKING HERE.

Is online sign up secure?

Yes. We use SagePay, the industry leaders in secure online transactions for all our online payments. Your financial information always remains totally private.

When will my Call Answering service be activated?

We will accept calls for you immediately following sign up. Your will be fully active by the next working day.

Can you patch my incoming calls?

We can seamlessly patch your incoming calls to just about any number in the world. Landline or mobile as either a permanent or temporary arrangement.

My question was not answered

• Visit our Contact Us page – CLICK HERE
• Click here to chat online with us!
• Call us on 020 7419 5000 – Mon. to Fri. 9.30 am – 5.30 pm
• Email us: mail@monomarks.com
• Visit us at our offices or write to us: 27 Old Gloucester Street, London WC1N 3AX – Mon. to Fri. 9.30 am – 5.30 pm

Call Answering Plans

SERVICE PLAN TYPE	12 Month	6 Month	3 Month
Telephone Call Answering Plans	£145	£95	£50

Itemised Charges

Our itemised charges and refundable deposits are amongst the lowest in London. The following prices outline typical call handling charges
Telephone Call Handling Charges:
• Telephone messages: £1.25
• Diverted calls: Call Cost + 15%
• UK divert deposit £100.00
• International divert deposit £100.00
Prices EXCLUDE VAT.

Have a question? We can help.

Our online ‘Chat’ feature is always available where you can either chat online to one of our friendly operators or, if out of office hours, leave us a message so we can get back to you. You will find the ‘Chat’ feature at the bottom of this page.

Read what our customers say.

Delivering a positive and pleasant customer experience is at the heart of everything we do. We’ve collected a selection of these for you to read which can be accessed by CLICKING HERE.

Additional professional services.

We offer a range of additional professional address services. For more information please contact us on 020 7419 5000or email us: mail@monomarks.com

We would be delighted to hear from you and discuss your requirements.