Virtual Office Services – Mail Handling + Call Answering

The Complete Service – Your Mail & Calls Professionally Handled By Us

A prestige Virtual Office Service that combines our first rate mail handling services with professional call answering. Virtual Office includes a unique 0207 number (set up at no extra cost) with all calls answered 5 days per week – 9.00am – 5.30pm, if required messages relayed to you via email, SMS, fax or call. Options include sophisticated call patching with seamless temporary or permanent call diversion, UK or International – landline or mobile.

Our Virtual Office Service leaves you free to get on with your busy personal or business life.

Create An Instant, Central London Presence – literally overnight!

Impress your clients and colleagues with a WC1 postal address supported by professional call answering via our experienced PA’s who handle all your calls professionally and efficiently. Our unique Virtual Office Plan provides a premium 0207 London telephone number, the perfect Central London business address and an experienced, friendly and efficient virtual London PA for your calls and messages.

Fair & Simple Pricing

We keep pricing simple and fair with a clear plan pricing structure and fair mail handling and postage charges too. There are no complicated tarifs or limits on mail or calls received. We offer affordable 6 and 12 month plan options with optional Company Registered Office Address at no extra charge.

Professional. Confidential. Discreet.

Our Virtual Office services are totally discreet. They offer the perfect, cost effective way to present your new or growing business in a the best possible light, giving you the appearance of an established Central London operation – without the enormous increase in overhead!

For personal customers you’ll find yourself in good company. Over the past 90 years we have served the great and the good across all sections of society, and have even enjoyed royal patronage.

Click on the tabs below to find out more about this service.

Established, reliable and cost effectives mail handling solutions

• Lowest Prices
• Absolutely No Setup Fees
• Setup and Start Using Today
• ALL Signed For Post Accepted
• No Limits On Calls or Mail received
• Collect Your Mail weekdays 9.00 – 5.30
• Mail Forwarded to ANY location worldwide
• Telephone messages relayed instantly
• Scanning and emailing Option
• Free meeting room with Virtual Office Plus
• Prestige WC1 Central London Address
• Use address for all your marketing needs.
• Permanently Manned Reception Desk
• Parcels Forwarded Or Held For Collection
• Competition Busting Mail Handling Rates
• Simple Online Sign Up Process

We have been in business for 90 years – since 1925

• We do not charge to set up your service. Our mail forwarding costs are consistently and often significantly less than our competition.

• We provide professional Mailing and Call handling services to thousands of individuals, businesses and organisations in the UK, Europe and across the world.

• Our friendly and engaging staff are highly trained and experienced in all aspects of mail forwarding and business or personal communications.

• Our offices are conveniently located in Holborn – the heart of the city, within easy access of the tube and bus networks.

Our Central London Virtual Office Plan

Virtual Office STANDARD Plans
6 & 12 MONTH FROM ONLY £175.00 + VAT

  • WC1 Address Mail Handling
  • 0207 Virtual PA Call Answering
  • Optional Company Registered Office Address

FAQ’s – Questions we are often asked

Simply click on the + symbols next to headings below for an answer.

We are London’s longest established independent mail services provider. We have been in business since 1925 – that’s 90 years of continuous service and have been at our Holborn WC1 address since the early 1970’s. We pride ourselves in the quality of our services, the depth of our experience and our reputation.
You can sign up by clicking here. • VIRTUAL OFFICE SIGN UP
Yes. We use SagePay, the industry leaders in secure online transactions for all our online payments. Your financial information always remains totally private.
We will accept mail and calls for you immediately following sign up. Your Virtual office service will be fully active by the next working day. This is dependent on us receiving and verifying your ID information.

27 Old Gloucester Street

Virtual Offices may be used for Business and Personal addresses. You may use this address on your letterhead and stationery as well as your other marketing materials and channels such as your website.

We can open, scan and email your letters to you daily. From only 75p + VAT per letter this service is super convenient because it means you get your mail on the day we receive it, regardless of where you are in the world. Call us to discuss the options available.
If you didn’t find the answer to your question here please contact us for more assistance. Contact options include:

• Visit our Contact Us page – CLICK HERE
Click here to chat online with us!
• Call us on 020 7419 5000 – Mon. to Fri. 9.30 am – 5.30 pm
• Email us:
• Visit us at our offices or write to us: 27 Old Gloucester Street, London WC1N 3AX – Mon. to Fri. 9.30 am – 5.30 pm

Choosing The Right Virtual Office Plan For You

Our Service Sign Up Form allows you step-by-step to choose only the services and features you require. If you are ready to signup online now simply CLICK HERE.

Itemised Charges

Our itemised charges and refundable deposits are amongst the lowest in London. The following prices outline typical mail and call handling charges
Note: Examples shown here exclude VAT
• Scan & Email: From 75p per letter.
• Letters: Forwarded/redirected 20p + p&p.
• Collected: Letters 17p.
• Collected: Parcels from 60p.
• Signed for: Letters & parcels from 60p.
• Courier collected: Parcels from £1.
• Parcel storage:FREE for 14 days thereafter £1 per day.

Telephone Call Handling Charges:
• Telephone messages: £1.25
• Diverted calls: Call Cost + 15%

Have a question? We can help.

Our online ‘Chat’ feature is always available where you can either chat online to one of our friendly operators or, if out of office hours, leave us a message so we can get back to you. You will find the ‘Chat’ feature at the bottom of this page.

Read what our customers say.

Delivering a positive and pleasant customer experience is at the heart of everything we do. We’ve collected a selection of these for you to read which can be accessed by CLICKING HERE.

Additional professional services.

We offer a range of additional professional address services. For more information please contact us on 020 7419 5000or email us:

We would be delighted to hear from you and discuss your requirements.